TERMS & CONDITIONS – COURSES AND RELATED MATTERS
These Terms and Conditions apply to Rehab Skills Lab and the Website www.rehabskillslab.co.za, on which a spot on its wheelchair seating and Bobath training courses can be booked and paid for via an online portal.
Rehab Skills Lab is a physical rehabilitation training company based in Stellenbosch, South Africa.
It offers training services to private and government-employed therapists (usually physiotherapists and occupational therapists – but not limited to these fields) as well as to its affiliate partners.
These courses are provided in locations across South Africa as well as internationally.
ALL COURSES
Professional indemnity
Due to the clinical nature of the training, you will need to have professional indemnity insurance.
Government employees (including community service workers) do not need personal indemnity insurance.
Marketing
Your name and email address will be added to the course mailing list.
Social or formal photos that may or may not feature course participants may be used on RSLs various platforms for marketing purposes.
Special accommodation
Participants who require special accommodation regarding physical needs for clinical, practical or theory sessions, should contact Cindy Carnie at training@rehabskillslab.co.za to discuss needs and options.
Meals
Tea, coffee and snacks are provided at morning tea while tea and coffee are provided at lunchtime and afternoon tea. You are responsible for your own lunch.
Depending on the course venue, full and light meals, salads, pies, sandwiches and snacks can be purchased at the cafeteria during lunch times.
ALL EXCEPT AFFILIATE COURSES
Refund
In the event of a refund, the merchant (Payflex) service charge plus a RSL admin fee of R550 (incl VAT) will be deducted. Full refunds, minus such charges, must be requested at least 30 days before the start date of the course. After that date, 50 per cent of the course fee (minus the applicable charges) is refundable.
Cancelled course
We reserve the right to cancel courses with low registration numbers. All courses will be confirmed/cancelled by email at the latest one month before the course starts.
Only finalise travel and accommodation arrangements after you have received our final confirmation email. We cannot be held liable for the costs incurred for travel and accommodation.
Changing course
Please note: An admin fee will be charged should you request to attend a different course from the one you have initially registered for.
Certificate resubmission
Should participants provide an incorrect Health Professions Council of South Africa (HPCSA) number, which necessitates RSL to do a resubmission to the HPCSA or to reissue a certificate, an admin fee will be charged. The new certificate will be issued after payment has been received.
BOBATH
General
This is a three-week course, split into two parts – an initial two weeks followed by a break and then a final week. Refer to the course calendar for accurate dates.
Attendance of all three weeks is compulsory.
This three-week course is intensive, with homework often being assigned for the next day.
Beforehand
Please revise the functional anatomy of the trunk and neck, upper limbs and lower limbs before the start of the course. You will also receive prereading materials.
Clinical sessions
From the second day of the course onward you will be working with patients daily and will be practicing treatment techniques on fellow participants. Please ensure that you are appropriately dressed for these sessions.
Evaluation
As this is an outcomes-based course, participants need to demonstrate that they understand and can apply the concepts taught. Continuous evaluation will therefore take place during the course and will focus on:
- Participation in class;
- Clinical handling skills during practical and clinical sessions; and
- Homework assigned.
Final assignment
A final assignment will be handed out at the end of the second week. During the break between the second and third week, you will be expected to complete a case study on one of your own patients to demonstrate that you have understood and integrated the Bobath Concept in your assessment and treatment of adults with neurological conditions. The case study is handed in at the end of the third week of the four-week break and will be assessed by the trainers during that week.
Reassessment & late submission
The course fee includes the assessment of your assignment before the final week of the course. Reassessments and assignments submitted after the third week of the course will be charged for additionally at these costs:
- Reassessment: R3 450 (incl. VAT);
- Assignment submissions after week three: R4 600 (incl. VAT).
PAYMENT
Rehab Skills Lab makes use of the Payflex payment system.
To purchase products or services on the Rehab Skills Lab Website, you:
- must be over 18 years old;
- must have a valid South African ID; and
- must have a debit or credit card issued by Mastercard, Visa or Amex
Clients can either pay the full amount or choose from the two payment plans below:
Pay in 4
This payment plan enables you to get what you want today but pay later.
Payflex allows four interest-free instalments. You pay 25 per cent upfront followed by three payments of 25 per cent each over the following six weeks.
Pay in 3
This plan enables you to get what you want today but pay later.
It’s interest and fee free like Pay in 4 and you have three paydays to settle the balance of your purchase.
You’ll make your first payment upfront and split the rest over the next two paydays.
TERMS & CONDITIONS – GENERAL
Introduction
These Terms and Conditions are binding and enforceable against every person that accesses or uses the Rehab Skills Lab Website or registers as a user, also referred to as “you” or “your”.
By using the Rehab Skills Lab Website and/or by clicking on the “Register” button on the Rehab Skills Lab Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
Acceptance of Terms & Conditions
By accessing and/or using the Rehab Skills Lab Website, you agree to be bound by the Terms and Conditions.
Rehab Skills Lab may at any time modify any of the Terms and Conditions and such modification will supersede and replace any previous Terms and Conditions.
The amended Terms and Conditions will be made available on the Rehab Skills Lab Website and each time that You access the Website and/or use the Products or Services offered via the Rehab Skills Lab Website, you agree to be bound by the Terms and Conditions, as may be modified from time to time.
Content of website
While every effort is made to update the information provided on the Rehab Skills Lab Website on a regular basis, Rehab Skills Lab makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the Rehab Skills Lab Website.
Every care has been taken to assure the accuracy of the provided information on the Rehab Skills Lab Website and the information is believed to be correct. However, the information may include errors or inaccuracies, therefore the use of the Site and Content is at your own risk and are provided “as is”.
Registration & use of website
Only registered users may purchase Products and Services on the Rehab Skills Lab Website
By using the Rehab Skills Lab Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Rehab Skills Lab Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
Verification
You waive any rights that you may have or obtain against Rehab Skills Lab arising directly or indirectly from any loss or damage of whatsoever nature which you may suffer as a result of the fact that Rehab Skills Lab acts on your instructions/orders or instructions/orders purported to emanate from you and you indemnify Rehab Skills Lab against all and any claims, liabilities, losses, costs, fines, damages and expenses incurred (whether directly or indirectly) by you, arising as a result of the fact that Rehab Skills Lab has acted on your instructions/orders or instructions/orders which purported to emanate from you.
Sales & confirmation
As erroneous information and/or prices may be displayed on the Rehab Skills Lab Website from time to time, you agree that Rehab Skills Lab cannot be held liable for any inaccurate information and/or prices published on the Rehab Skills Lab Website.
Rehab Skills Lab reserves the right to withhold approval and/or cancel sales/bookings at its sole discretion.
Rehab Skills Lab reserves the right to verify the identity of any purchaser or the payment method used. This may entail you being required to, among others, send Rehab Skills Lab a copy of your identity document, proof of residence and copy of front and back of your credit card. Failure to do so may result in Rehab Skills Lab cancelling the sale without reason.
Risk in the products shall pass to the buyer, you or your authorised representative, on the conclusion of the sale/booking.
International clients
International clients, the Buyer, are more than welcome to participate in Rehab Skills Lab’s courses.
The purchase price, which must be paid by the Buyer to Rehab Skills Lab for the relevant course or related product or service, includes value added tax (VAT) to the extent applicable.
Amounts are always expressed in Rands. Unless the Parties have expressly agreed otherwise in writing, all payments are made in Rands.
The aforementioned purchase price does NOT include other taxes or duties that may be applicable, such as international taxes or any other costs, including possible bank costs, of the Buyer.
Disclaimers & limitation of liability
Rehab Skills Lab makes no warranties, representations, statements or guarantees (whether express or implied in law or residual) regarding the Website and the Products and Services and these are made available via the Website and provided “as is”.
Rehab Skills Lab shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to your access and use of the Website and/or any information contained on or via the Website and/or your use of the Products and Services.
Without limiting the generality of the foregoing, Rehab Skills Lab shall not be liable for any failure and/or unavailability of the Rehab Skills Lab Website for any reason whatsoever and/or the failure/delay by any third party service provider to render any service which is necessary to ensure the availability of the Rehab Skills Lab Website.
You hereby indemnify Rehab Skills Lab against any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to the aforesaid.
Notwithstanding anything to the contrary contained herein, Rehab Skills Lab shall not be liable for any direct, indirect, contingent or consequential loss (including but not limited to loss of business, loss of data and/or loss of profits) incurred or sustained by you or any third party howsoever arising in respect of your use of or reliance on any information offered on or via the Website and/or your use of the Products and Services.
By accessing the Rehab Skills Lab Website, you warrant and represent to Rehab Skills Lab that you are legally entitled to do so to purchase any of the Products and Services offered for sale via the Rehab Skills Lab Website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 18 years of age you warrant that you have the consent of your legal guardian to enter into this agreement with Rehab Skills Lab or that you have obtained legal status in another manner.
Although Rehab Skills Lab will do all things reasonably necessary to protect your rights of privacy, Rehab Skills Lab cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, while in our possession, made by third parties who are not subject to our control. If you disclose your personal information to a third party, Rehab Skills Lab shall not be liable for any loss or damage, however arising, suffered by you as a result of the disclosure of such information to the third party. This is because Rehab Skills Lab does not regulate or control how that third party uses your personal information.
In addition to the disclaimers contained elsewhere in these Terms and Conditions, Rehab Skills Lab also makes no warranty or representation, whether express or implied, that the information or files available on the Rehab Skills Lab Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way.
You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software. Rehab Skills Lab thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.
Force Majeure
Rehab Skills Lab is not liable for and cannot be obliged to pay any compensation to the Buyer in the event of temporary or permanent force majeure. Force majeure is understood to mean any cause beyond the control of Rehab Skills Lab before or after the conclusion of the sale, such as (but not limited to): weather, death, diseases, strikes and lockdowns.
Dispute resolution
These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law.
All disputes arising as a result of your use of the Rehab Skills Lab Website or on the interpretation of these Terms and Conditions or on any matter which in Terms of the Terms and Conditions requires agreement by you and Rehab Skills Lab, other than where an interdict is sought, or urgent relief is obtained from a court of competent jurisdiction, will be submitted to and decided by arbitration.